F. Leading by Example
Leader/managers are role models for others. Associates view them as the example. Leaders must, therefore, maintain standards and provide examples of effective behaviors. What associates see leaders do sets the stage for what they may do. Modeling these attributes of characterdefines the leader/managers to the people with whom they interact. A leader of sound character will exhibit that character at all times. It is not a “Do as I say, not as I do.” situation.
Setting the example means arriving early to work. Leaders cannot tell their associates to be at work at one time while they arrive whenever they want. It also means staying late, seeing what goes on after quitting time. Leaders show that they care.